PLEASE NOTE THAT
CASH ON DELIVERY (COD) :
We use cash on delivery (COD) shipping service as our main shipping method (DHL / J&T).
FREE SHIPPING WITHIN SAME DAY：
100% FREE DELIVERY. Only for Johor Bahru - R&F Princess Cove Residence / R&F Mall
We will deliver your orders on the same day. Last order for the Same-Day Delivery time is 9 p.m., orders after 9 p.m. will be delivered on the following working day.
Peninsular Malaysia & East Malaysia (Sabah & Sarawak)
We will send out the order across Peninsular Malaysia and East Malaysia by post within 5 working days. Working days include Monday-Friday, excluding holidays.
Hotline/WhatApps: +6012 750 0199
We will send the order across Peninsular Malaysia and East Malaysia by post within 7 working days. Working days include Monday-Friday, excluding holidays.
Please note that we only deliver to one delivery address per order.
Delivery failure may occur in the event of:
Incorrect delivery address
The recipient is not available during attempted delivery
In such cases, the courier service will either:
1. Attempt another delivery to the given address and/or
2. Return the item to the local sorting hub and/or
3. Return the parcel to SaffronCasa/SaffronClub.com main office
In the event of delivery failure, kindly contact our customer service for further assistance.
Please note that we will only be able to assist you if the parcel is within our possession.
Office Hours: Mon to Friday 9am-5pm